Last Updated: [04-09-2026]

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address

Business Information (for wholesale customers)

  • Company name
  • Business details (if required for orders)

Technical Data

  • IP address
  • Browser type and device information
  • Website usage data (cookies, analytics)

2. How We Use Your Information

We use your information to:

  • Process and manage your orders
  • Communicate with you بشأن orders, updates, or support
  • Improve our website and services
  • Prevent fraud and ensure security
  • Send promotional offers (only if you agree)

3. Cookies & Tracking Technologies

We use cookies to:

  • Enhance user experience
  • Track website performance and analytics
  • Remember your preferences

You can disable cookies through your browser settings if you prefer.

4. Sharing Your Information

We do not sell or rent your personal data.

We may share your information with:

  • Payment processors (to complete transactions)
  • Shipping/courier partners (for delivery)
  • Service providers (hosting, analytics)

All third parties are required to keep your information secure.

5. Data Protection

We implement appropriate security measures to protect your data from:

  • Unauthorized access
  • Loss or misuse
  • Alteration or disclosure

However, no online system is 100% secure.

6. Data Retention

We keep your information only as long as necessary:

  • To fulfill orders
  • To comply with legal obligations
  • For business and record-keeping purposes

7. Your Rights

Depending on applicable UAE laws, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent for marketing

To exercise these rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

9. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated date.